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Agent, Configuration and Test

Are you passionate about IT? You are curious and love to learn? You are rigorous and bilingual? We are looking for a configuration and test agent. Join a versatile team that never stops learning. Welcome to the IT enthusiasts!

 

Join the creative team of EBOX, a Quebec-based internet, television and telephony service provider that is among the fastest growing in Canada. Since 2017, EBOX is among the telecom providers that offer the best services according to Protégez-vous. Come contribute to the growth of this Quebec flagship.

Your role : Reporting to the Operations Manager, the incumbent will be responsible for configuring and testing returned devices. More specifically, you will :

  • Analyze the path of the devices and determine if the device is reusable or not;
  • Test non-deployed versions at home to identify bugs that need to be fixed before the final versions are deployed;
  • Test the different devices: Modem, router, telephone adapter, television box or any other device sold by EBOX according to the test battery requested;
  • To carry out the configuration of various devices: Modem, router, telephone adapter, television box or any other device sold by EBOX;
  • Assist, if needed, the warehouse staff during the reception of stocks;
  • Assist, if needed, the warehouse staff in assigning the different devices to the customer accounts;
  • Perform any other related duties consistent with your abilities.

 

Your profile :

  • High school diploma or equivalent experience.
  • Strong analytical skills;
  • Ability to solve problems;
  • Great autonomy;
  • Versatility.

Our Benefits

  • Job stability in a stimulating work environment where you can seize real career opportunities
  • A bright, Leed® Gold certified workplace that is easily accessible by public transit.
  • Fixed hours and schedule stability
  • Colleagues with a sense of humor who like to have fun at work.
  • Free Internet and substantial discounts on other EBOX services (television and home phone)
  • Corporate rebates : cellular service, insurance, ski, La Ronde, etc.
  • Permanent, full-time position that includes all benefits: vacation insurance, insurance including dental and telemedicine, employee assistance program, group RRSP, etc.
  • Lump sum to improve your workspace at home

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