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Customer zone

Career

Customer Service Agent

You have good interpersonal and listening skills, you are perfectly bilingual and care about providing customer service that stands out? We have the job for you as a Customer Service Agent! Join our dynamic team at EBOX, a Quebec independent service provider for internet, television and telephony that has shown the strongest growth in Canada according to Profit 500 magazine.

Position type/Schedule: Permanent full-time position, 37.5 hours/week

Workplace: Telework during Covid period – Longueuil (QC) – Near Metro Longueuil

 

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What we offer

  • A competitve salary

  • our benefits

  • Join a young and dynamic team

  • Free Internet service

  • Work life balance

What your daily job will look like:

  • Sell EBOX products to customers over the phone to meet their needs
  • Offer our customers an outstanding after-sales service
  • Maintain customers records in our systems
  • Perform various follow-ups with customers, as needed

What you have:

  • High school diploma
  • Customer service work experience
  • Bilinguism, both oral and written
  • Comfortable working in a computerized environment and ability to memorize information
  • Discretion, integrity, ability to listen and empathy

What we offer:

  • Job stability within a stimulating work environment where your point of view is taken into account and where you can seize great career opportunities
  • An hourly rate of $13,50/hour and periodic salary increases
  • Sales commissions
  • Substantial discounts on EBOX services (internet, television and telephony)
  • A range of employment benefits

Want to join our team ? Send us your application