How can I optimize my Wi-Fi network?

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Identify Wi-Fi connection issues with the WiFiMax app

You can access our free self-help app WiFiMax! It will help you diagnose and optimize your Wi-Fi network.

 

Why WiFiMax?

We recommend you use the Wi-Fi Self-Help app WiFiMax if you experience issues such as:

  • Speed issues
  • Video buffering
  • Wi-Fi coverage issues
  • Devices that drop off the network

To get started, download the free WiFiMax app onto your smartphone or tablet from Apple App Store or Google Play.

How it works?

The WiFiMax app scans your network, and if it detects an issue, will suggest ways to improve your Wi-Fi with easy step-by-step instructions.
The app also generates a unique KEY for each scanning session. This identifier will allow our technical support to also see the results if you call us for help.

Download it today

 

Still need help?

  • Contact our technical support team at 1‑844‑323‑EBOX(3269).
  • Running a diagnostic test before calling us will speed up the troubleshooting process. Remember to make a note of the unique key in the upper-left corner of the screen and provide that information to our technical support agent.

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