How do I return the equipment?
RETURNING YOUR EQUIPMENT
If you have spoken with the EBOX team and are returning your equipment, please follow the process below:
- Place the equipment and power supply in the original box, or a similar sized package, to ensure there is no damage in transit.
- Bring the package to any Canada Post Outlet.
- Provide them with the following code for postage paid return: PR470717.
- Please keep your Canada Post receipt, which includes the tracking number, as proof of shipping.
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