I was billed for equipment I didn’t return, what can I do?

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Being billed for unreturned equipment

If you receive an invoice for equipment wasn’t returned on time, you have 20 days to ship it to the address below. Otherwise, you will be responsible for the cost of the equipment purchase.

C/O EBOX — MDM Business Solutions, 6–2300 Bristol Circle Oakville, Ontario L6H5S3

Once we receive and process your equipment return, the invoice will be automatically cancelled.

If your equipment reaches us more than 20 days after we send you the equipment invoice, we will unfortunately be unable to accept your return. However, we can return it to you upon your request.

For more information on equipment returns, please call 1-844-323-EBOX (3269).

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