I was billed for equipment I didn’t return, what can I do?

Being billed for unreturned equipment

If you receive an invoice for equipment that you haven’t returned on time, you have 20 days to send them with the carrier of your choice to us at the address below. Otherwise, you will be responsible for paying the equipment purchase fees.

C/O EBOX — MDM Business Solutions, 6–2300 Bristol Circle Oakville, Ontario L6H5S3

Once your equipment is back in inventory, the equipment invoice sent to you will be automatically reversed.

If your equipment reaches us more than 20 days after the equipment invoice reception date, they are considered purchased by you. Therefore, we are unable to accept them. We can ship them to you at a cost of $15.