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When and how will I be notified of my installation date?

Installation notification

If you are a planning a new connection or a transfer with a technician visit, you will receive an automated call and an email more or less 3 days before the scheduled installation date. You will be notified of the exact date and time slot to be scheduled for the technician’s visit.

If you transfer without a technician, you will receive an automated call and an email the day of your transfer.